db188 Terms and Conditions

General Terms and Definitions

The following words and phrases are used with specific meanings in these Terms. "Platform" means the db188 website, mobile version and all related services. "Member" means a person who has completed registration on db188 and holds an active account. "Bonus" means any promotional offer or reward provided by db188.

• db188 operates as an online entertainment and gaming platform.
• These Terms are governed by the laws of Bangladesh.
• db188 reserves the right to change, suspend or discontinue any service at any time.
• Any legal liability arising from a member's activities is entirely that member's own responsibility.

Account Registration and Eligibility Requirements

The following conditions must be met to open an account and use services on db188:

• You must be 21 years of age or older.
• Each person may only create one account. Creating multiple accounts is prohibited and may result in account termination.
• All information provided at the time of registration must be accurate, complete and up to date.
• You are solely responsible for keeping your account password and login details strictly confidential.
• You are fully responsible for all activities carried out from your account.
• db188 may request necessary documents at any time to verify your identity.

Deposit and Withdrawal Policy

The following rules regarding financial transactions on db188 apply at all times:

• Minimum deposit amount: ৳200 (per method).
• Minimum withdrawal amount: ৳500.
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Standard withdrawal processing time is 10 to 45 minutes.
• All deposits and withdrawals must be made through the registered account holder's own payment method.
• Deposits or withdrawals through third parties are strictly prohibited.
• db188 reserves the right to investigate any suspicious transaction and delay it if necessary.
• In accordance with anti-money laundering policy, additional identity verification may be required for large transactions.

Welcome Bonus and Wagering Requirements

A special welcome bonus is offered to new members on db188. The terms and conditions relating to this bonus are described in detail below:

• A 100% bonus is provided on the first deposit, up to a maximum of ৳10,000.
• To withdraw this bonus, the bonus amount must be wagered 25 times (25x).
• This bonus applies only at the time of the first deposit. This offer is not available on subsequent deposits.
• No withdrawal may be made while a bonus is active unless the wagering requirement has been met.
• db188 reserves the right to change or cancel the terms of any bonus offer at any time.
• Wagering requirements also apply to winnings earned using bonus funds.
• If evidence of bonus abuse is found, the account may be terminated.

VIP Program and Cashback Policy

The db188 VIP program has three tiers. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.7% weekly cashback.
• Gold: Up to 1.0% weekly cashback.

Members may be promoted to a higher VIP tier based on their playing style and regularity. Cashback is credited directly to the account and may be subject to separate wagering requirements. db188 may change the terms of the VIP program at any time and reserves the right to re-evaluate any member's VIP tier.

Gaming Rules and Fair Play Policy

db188 is committed to ensuring a safe, fair and transparent gaming environment for all members. The following conduct is strictly prohibited:

• Any attempt to gain an advantage through manipulation, cheating or the use of software.
• Using multiple accounts to claim bonuses or promotional benefits.
• Colluding with other members to influence game outcomes.
• Attempting unauthorized access to or hacking of db188 systems.
• Operating an account using a false identity or forged documents.

If evidence of a breach of these rules is found, db188 may immediately terminate the account, forfeit the balance, and take legal action if necessary.

Technical Issues and Error Policy

db188 is committed to ensuring the highest quality technical service, however technical issues may arise in certain circumstances.

• If a game is interrupted due to a server outage or network problem, the result of that game may be voided.
• Winnings or bonuses incorrectly displayed due to a software error will be considered invalid.
• If a bet remains incomplete due to an internet disconnection, db188 will endeavour to resolve the issue as best it can.
• In the event of a technical issue, members may contact us via 24/7 live chat.

Account Suspension and Termination Policy

db188 may temporarily suspend or permanently terminate any member's account for the following reasons:

• Breach of any clause of these Terms.
• Providing false or incomplete registration information.
• Suspicious activity related to money laundering or fraud.
• Threatening or disrespectful conduct toward other members or staff of the platform.
• Accounts inactive for an extended period (at db188's discretion).

Protection of Personal Information

db188 places the highest importance on protecting members' personal information. Our platform uses SSL encryption technology to keep all data secure.

• Members' personal information is not sold or transferred to any third party.
• Only information necessary for operating the service is collected.
• Members may update their personal information at any time.
• Information may be shared with authorities in cases of legal obligation.

For more details, please read our Privacy Policy.

Responsible Gaming Policy

db188 takes responsible gaming very seriously. We encourage all our members to use gaming as a form of entertainment only.

• Never place bets beyond your means.
• Avoid placing additional bets to try to recover money lost through gambling.
• Members may set their own daily or weekly deposit limits.
• A Self-Exclusion option is available to temporarily deactivate your account voluntarily if needed.
• If you notice signs of gaming addiction, contact our support team immediately.

To learn more about responsible gaming, visit our Responsible Gaming page.

Limitation of Liability

db188 will not be held liable in any way for the following:

• Loss or inconvenience caused by a member's internet connection issues.
• Software issues from third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.).
• Loss resulting from a member's negligence or sharing their password with others.
• Service disruption due to unexpected natural disasters or force majeure circumstances.
• Any personal or financial loss arising from a member's gaming activities.

Dispute Resolution and Contact

If you have a complaint or dispute about any matter, please contact us directly first. Our 24/7 live chat support is available in Bengali. You may also contact us by email: [email protected].

• We will endeavour to provide an initial response within 7 business days of receiving a complaint.
• Complex matters may require more time to complete a full investigation.
• db188's decision will be considered final, however a fair and transparent process will always be followed.
• You will find answers to common questions on our FAQ page.

Amendment and Validity of Terms

db188 reserves the right to amend these terms and conditions at any time. Members will be given reasonable notice of any significant changes. Continued use of the platform after any changes indicates that the member has accepted the amended Terms.

Even if any clause of these Terms is found to be invalid or unenforceable, the remaining clauses will remain fully in force and effect. These Terms are written in Bengali and will be interpreted in accordance with the applicable laws of Bangladesh.