db188 Privacy Policy
A fully transparent explanation of how your personal information is collected, used, and kept safe on the db188 platform.
db188 is a trusted online entertainment platform in Bangladesh. We believe that protecting the privacy of your personal information is our fundamental responsibility. This Privacy Policy clearly explains our rules and commitments regarding the collection, processing, storage, and protection of information belonging to users of the db188 website.
By using the db188 website or services, you agree to the terms of this Privacy Policy. Please read this policy carefully, and if any part is unclear, contact our support team.
Information Collection
1.1 Information You Provide
When you register and create an account on db188, we collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- Payment information (bKash, Nagad, Rocket, Upay account numbers)
- National ID card or other document details for identity verification (where applicable)
1.2 Automatically Collected Information
When you visit the db188 website, our system may automatically collect the following technical information:
- IP address and device type
- Browser information and operating system
- Time of visit, pages viewed, and navigation patterns on the site
- Cookie and session data (see details below)
- Referral source (which link or site you came from)
1.3 Transaction Information
We securely store records related to every financial transaction — deposits and withdrawals. This includes the date, amount, and payment method details of each transaction. This information is used to ensure financial security and to resolve disputes when necessary.
Purpose of Using Information
2.1 Primary Uses
db188 uses your information only for the following purposes:
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals
- Providing customer service and support
- Distributing bonuses, promotions, and rewards
- Preventing fraud, money laundering, and unauthorized activity
- Maintaining the security and stability of the platform
- Meeting legal and regulatory obligations
2.2 For Communication Purposes
Using the contact details you provided (email, mobile), we may reach out to you about the following:
- Important account-related notifications
- Transaction confirmation messages
- Security alerts and notifications about suspicious activity
- Promotional offers and updates (subject to your consent)
You can opt out of promotional communications at any time — contact our support team via live chat or email to do so.
Data Protection and Security
3.1 Encryption and Technical Protection
db188 applies industry-standard security measures to protect your personal information. Our platform uses SSL (Secure Sockets Layer) encryption technology, which prevents third-party interference during data transmission. Financial information is stored on specially secured servers and can only be accessed by authorized personnel.
3.2 Access Control
Access to data within our internal systems is strictly controlled. Only responsible personnel — those who need it for their work — can access your information. All staff operate under confidentiality agreements.
3.3 Response to Data Breaches
If a data security breach occurs for any reason, db188 will notify affected users about the relevant risks as quickly as possible and take the necessary steps to mitigate the damage.
Sharing Information with Third Parties
4.1 General Policy
db188 never sells or exchanges your personal information to third parties. However, in certain specific situations, limited information may be shared with trusted service providers:
- For payment processing — authorized payment gateways such as bKash, Nagad, Rocket, Upay
- Identity verification service providers
- In response to valid requests from government or regulatory authorities for legal reasons
- To assist with fraud prevention and investigation
In all of the above cases, third parties are required to comply with db188's privacy standards.
4.2 International Data Transfers
In some cases, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that the relevant systems maintain appropriate protection standards.
Cookie Policy
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. db188 uses cookies for the following purposes:
- Maintaining login status and session
- Remembering user preferences and language settings
- Improving website functionality
- Assisting with security and fraud detection
- Collecting statistics for traffic analysis and service improvement
5.2 Cookie Control
You can disable cookies by changing your browser settings. However, please note that disabling cookies may cause some db188 services to not work properly.
Your Rights
6.1 Right to View and Correct Information
By logging into your account on db188, you can view and correct your personal information. If there is any information you cannot change directly, please notify our support team.
6.2 Request to Delete Information
You may request the deletion of your personal information. However, in cases involving legal obligations, ongoing disputes, or active accounts, it may not be possible to delete all information immediately.
6.3 Objection to Data Processing
You may object to the use of your information for specific purposes (such as marketing communications). We may take up to thirty (30) business days to process such requests.
Data Retention Period
7.1 Information for Active Accounts
db188 retains your information while your account remains active. Even after an account is closed, certain information may be retained for a defined period in accordance with legal requirements and financial record-keeping regulations.
7.2 Information for Inactive Accounts
db188 reviews information from accounts that have been inactive for an extended period at its discretion. We aim to delete unnecessary personal information beyond what is required.
Protection of Minors
db188 is for users aged 21 and above only. We do not knowingly collect any information from minors. Age is verified at the time of registration, and we reserve the right to immediately close accounts belonging to minors.
If you suspect that a minor is using db188, please notify our support team immediately.
Changes to the Policy
db188 may periodically update this Privacy Policy as its operations and technology develop. If there are any significant changes, we will notify you via your registered email or through a notice on the site.
Continuing to use db188 after any changes means you have agreed to the updated policy. Please review this page regularly.
Applicable Law
This Privacy Policy is drawn up in accordance with relevant international data protection standards and applicable regulations. Any dispute relating to this policy will be resolved under the legal jurisdiction of db188's principal office.
db188 is always committed to ensuring a safe and fair gaming environment. Your trust and confidence are our greatest asset.
Do you have any questions about privacy?
For any questions or requests regarding the protection of your information, please contact our support team. We are ready to assist in Bengali 24/7.